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Booking Terms

Online Booking Terms
- All payments must be made directly with Bhaya Cruises, Hanoi Sales Office at 52 Hang Trong Str., Hoan Kiem Dist, Hanoi, Vietnam.
- Payment can be made by cash, bank transfer or credit card (without surcharge).
- Full payment must be made at least 15 (fifteen) days prior to check-in.
- Confirmed arrival and departure dates, number of cabins and passengers, passenger names, passport and visa numbers, cabin category (SGL/DBL/TWIN/SUITE), special requirements (e.g. gifts, meals etc.) must be provided by passengers at least 7 (seven) days prior to check-in.
- Bhaya Cruises will store your email for promotional purposes. Bhaya Cruises not sell or disclose your contact, credit card to any third party without your explicit agreement.

Cancellation policies
- More than 15 days prior to check-in: No cancellation charge
- From 3 to 15 days prior to check-in: 50% of total rates
- Less than 72 hours prior to check-in: 100% of total rates