Online Booking Terms
All payments must be made directly with Bhaya Cruises, Hanoi Sales Office at 52 Hang Trong Str., Hoan Kiem Dist, Hanoi, Vietnam.
Payment can be made by cash, bank transfer or credit card (without surcharge).
Full payment must be made at least 15 (fifteen) days prior to check-in.
Confirmed arrival and departure dates, number of cabins and passengers, passenger names, passport and visa numbers, cabin category (SGL/DBL/TWIN/SUITE), special requirements (e.g. gifts, meals etc.) must be provided by passengers at least 7 (seven) days prior to check-in.
Bhaya Cruises will store your email for promotional purposes. Bhaya Cruises not sell or disclose your contact, credit card to any third party without your explicit agreement.
Cancellation policies
More than 15 days prior to check-in: No cancellation charge
From 3 to 15 days prior to check-in: 50% of total rates
Less than 72 hours prior to check-in: 100% of total rates
